Shipping policy
Shipping Information
BoisFusion offers Standard Shipping for all furniture orders across our product categories including Seating & Lying Furniture, Storage Furniture, Table & Desk Furniture, and Auxiliary Furniture.
Processing Time
All orders are processed within 3-5 business days after order confirmation. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Timeframe
Standard Shipping typically takes 7-14 business days for delivery. Delivery times may vary depending on your location and product availability.
Shipping Areas
We currently ship to all major metropolitan areas and regional centers. Some remote locations may require additional delivery time.
Shipping Costs
Shipping costs are calculated based on the following factors:
- Product dimensions and weight
- Delivery destination
- Number of items in your order
The exact shipping cost will be displayed during checkout before you complete your purchase.
Delivery Process
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your delivery status.
Delivery Requirements
Please ensure someone is available to receive the delivery at the specified address during business hours. Furniture items require signature upon delivery.
Delivery Limitations
Our delivery service includes curb-side delivery. For large furniture items, we recommend having assistance available for moving items into your home.
Important Notes
Address Accuracy
Please double-check your shipping address before completing your order. Address corrections may result in additional fees and delivery delays.
Delivery Delays
While we make every effort to deliver within estimated timeframes, occasional delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances.
Damaged Items
Please inspect your items upon delivery. If you notice any damage, please contact us immediately at [email protected] with photos of the damage.
Contact Information
For any questions regarding our shipping policy or to inquire about your order status, please contact our customer support team at [email protected]. We typically respond within 24-48 business hours.