Tracking order
How to Track Your Order
At BoisFusion, we make it easy to monitor your furniture delivery every step of the way. Here's our straightforward order tracking process:
- Order Confirmation
Immediately after placing your order, you'll receive an order confirmation email containing your order number and details.
- Processing Period
Your order enters our processing phase where we prepare your furniture items with care. This typically takes 2-3 business days.
- Shipping Notification
Once your order ships, you'll receive a shipping confirmation email with your tracking number and carrier information.
- Real-time Tracking
Use the provided tracking number to monitor your package's journey to your doorstep.
Track Your Package
To track your BoisFusion order, simply enter your tracking number on our recommended tracking platform:
17Track - Universal Package Tracker
How to use 17Track:
- Copy your tracking number from the shipping confirmation email
- Visit 17Track.net and paste the number in the search field
- Click "Track" to view real-time delivery updates
- 17Track supports multiple carriers and provides detailed shipment progress
Need Assistance?
If you encounter any issues with tracking your order or have questions about your delivery:
- Ensure you're using the correct tracking number from your shipping confirmation
- Allow 24 hours for tracking information to appear after receiving your shipping notification
- Check your spam folder if you haven't received order confirmation emails
For additional support with order tracking or delivery questions, please contact us at [email protected]. Our customer service team is available to help you with your furniture delivery concerns.
Delivery Information
Standard Delivery Times:
- Processing time: 2-3 business days
- Shipping time: 5-10 business days depending on your location
- You will receive delivery notifications as your package progresses
Important Notes:
- Please ensure someone is available to receive your furniture delivery
- Inspect your items upon delivery and report any damage within 48 hours
- Delivery dates are estimates and may be affected by weather or carrier delays